Store Name: Maysa Interior
Category: Furniture & Home Interior Products
Email: muhammadzuhaibmughal@gmail.com
Contact: 0339-9931220
Location: Pakistan

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1. Introduction

Welcome to Maysa Interior. These Terms & Conditions govern your use of our website, services, and products. By accessing or purchasing from our store, you agree to comply with and be bound by these terms. If you do not agree, please avoid using our website.

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2. Use of Website

• You must be at least 18 years old to place an order.

• You agree not to misuse our website, attempt unauthorized access, or interfere with our services.

• All information provided during checkout must be accurate and complete.

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3. Product Information

• We sell furniture and interior-related products including sofas, tables, bedroom furniture, decor items, and custom furniture.

• Product images are for illustration; slight variations in color, texture, or design may occur due to lighting or manufacturing differences.

• Dimensions and specifications are provided to the best of our accuracy.

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4. Pricing & Payments

• All prices are listed in Pakistani Rupees (PKR).

• Prices may be updated without prior notice.

• We offer Cash on Delivery (COD) where applicable, and advance payments for custom or high-value items.

• For made-to-order or customized furniture, 50% advance payment is mandatory.

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5. Order Confirmation

• Once your order is placed, you will receive a confirmation message or email.

• For large or custom furniture orders, our team will contact you for verification and payment details.

• Maysa Interior reserves the right to cancel any order in case of incomplete information, payment issues, or suspected misuse.

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6. Shipping & Delivery

• Delivery timelines vary based on product type:

  • Ready-made items: 5–10 business days

  • Custom / Made-to-order furniture: 15–35 business days

• Delivery charges depend on location, product size, and weight.

• Delays caused by courier companies, weather, strikes, or unforeseen situations are beyond our control.

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7. Return & Refund Policy

• Furniture items are non-returnable unless delivered damaged or defective.

• Claims must be made within 24 hours of delivery with pictures/videos as proof.

• Refunds are applicable only if a product is unavailable, damaged beyond repair, or if Maysa Interior cancels the order.

• Custom-made furniture is not eligible for return or refund.

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8. Warranty & Damage

• Some products may include limited warranty (if mentioned).

• Damage due to misuse, mishandling, or improper assembly by the customer is not covered.

• Any manufacturing defect reported within the valid timeline will be addressed by repair or replacement where applicable.

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9. Cancellation Policy

• Orders can be cancelled within 24 hours, except custom orders.

• Custom furniture orders cannot be cancelled once production begins.

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10. Intellectual Property

• All images, designs, product descriptions, logos, and content on Maysa Interior are our property.

• Copying, downloading, or using our content without permission is strictly prohibited.

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11. Limitation of Liability

Maysa Interior is not responsible for:

• Delays caused by third-party courier services

• Customer’s incorrect address or contact details

• Damage caused after successful delivery

• Misuse or improper handling of products

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12. Privacy Policy

We respect your privacy. All personal data is kept confidential and used only to process your order or improve your experience.
We do not share your information with third parties except for courier or payment processing purposes.

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13. Changes to Terms

Maysa Interior reserves the right to update, modify, or replace these Terms & Conditions at any time.
Continued use of our website means you accept the updated terms.

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14. Contact Information

For any queries, support, or complaints, please contact us:

Email: muhammadzuhaibmughal@gmail.com
Phone: 0339-9931220
Facebook/Instagram: Maysa Interior